Mission, Vision, Strategy
Our Mission
We strive to establish Kosovo as a prominent outsourcing and innovation hub by leveraging our youthful workforce, cost-competitive labor market, and strategic geographical location in the Western Balkans. Our mission aligns with global trends in digital transformation, fostering collaboration among stakeholders to address sector-specific challenges and unlock opportunities.
Our ethical principles
- We are committed to transparency with all our members at every step of the way.
- We offer suggestions that are in line with the latest technological and business developments.
- Your goals are OUR goals and our promise to you.
- We share our best knowledge, practices and expertise by creating a culture of communication that goes beyond business barriers.
Our purpose/ vision
Our purpose is to help further develop the business service sector and make businesses aware of the ver-growing opportunities in a community where we promote and facilitate the exchange of the best practices and knowledge. We aim to transform the sector and make Kosovo a leading country for outsourcing and offshoring projects. ABSL Kosovo will focus on building and nurturing relationships and communication with government institutions to improve the business environment and foster the growth of the business services sector.
OUR VALUES
Transparency
Innovation
Cooperation
Communication
Accountability
Commitment
What we do
Advocate for policies
Advocate for policies and regulatory frameworks that foster sector growth and attract investment.
Support workforce development
Support workforce development through targeted training programs and collaborations with
Promote Kosovo
· Promote Kosovo as a cost-effective and high-quality outsourcing destination on the international stage through marketing campaigns and participation in global events.
Facilitate networking
Facilitate networking and collaboration among local businesses, educational institutions, and international organizations.
Conduct research
Conduct research and provide insights into market trends and best practices to inform strategic decision-making.